Before you can text customers, US wireless carriers need to know who you are
and what kinds of messages you'll send. We'll walk you through three steps —
approval usually takes 1–3 business days at each step.
Self-serve registration is currently disabled for your tenant. Save your business
details below — your account manager will submit them to the carriers on your behalf.
Your business
Information must match exactly what's on your EIN letter or state filing. Mismatches cause rejections.
Approved. The wireless carriers have your business on file — move on to the next step below.
Submitted on .
The wireless carriers are reviewing your business — this usually takes 1–3 business days.
The wireless carriers couldn't approve this submission.
Update your business info below and resubmit — no charge for trying again.
✓ Saved
Messaging campaign
Wireless carriers also need to know what kinds of messages you'll send. We've already
written this for you using messaging that's been approved before for trade and field
service businesses — review it below and submit when you're ready.
Approved. You're cleared to send messages — pick a phone number below to finish setup.
Submitted on .
The wireless carriers are reviewing — usually 1–3 business days.
The carriers had questions about your messaging.
Since we manage the messaging content for you, please
reach out to us
— we'll work with you to fix it and resubmit on your behalf.
Use case
Customer Care — appointment confirmations, reminders, rescheduling
Sample messages
Opt-out keywords
STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT
Help message
Reply STOP to opt out, HELP for help. Msg & data rates may apply.
Phone number
Pick a phone number to send and receive SMS from. Customers will see this number when you message them.
You're all set! Your business texts from .
Your team can start messaging customers from Messages.
No numbers found in that area code. Try a different one.
Alert me about new texts
A customer's reply only helps if somebody sees it. Who gets alerted, whether it goes out by
email or text, the unread reminder, quiet hours and the timezone are all set on
Notifications.
Text alerts start once your messaging campaign is approved. Until then you'll get
the email alert only — receiving customer texts doesn't need approval, but sending does.